Please be advised that the University laundry machines will accept Laundry Points and Bison Bucks for each machine activation.
 
Laundry Points will be added to each resident’s Bison One Card to allow residents to conveniently access laundry facilities. Points will be sufficient for two large loads each week throughout the semester. 
 
A student’s Bison One Card is required to use laundry machines. Last semester, the laundry machines were configured in a manner that did not require the use of a Bison One Card for activation as the Fall cyberattack prohibited some students from receiving their cards. This semester, all students should have already received a Bison One Card, so the configuration has been updated to monitor each machine’s usage and maintenance needs. 
 
If you need a Bison One Card, please contact the Bison One Card Office at onecard@howard.edu. Machine outages or service requests can be reported to 1-800-927-9274 or emailed to auxiliary@howard.edu.
 
For any questions regarding laundry services, please email auxiliary@howard.edu.
 
Frequently Asked Questions

Q: Do laundry points rollover?
A:  When the semester starts, you receive all of your laundry points to be used for that semester. 

Q: What happens if I don’t use my points?
A: Laundry points are sufficient for washing your clothes throughout the semester, and the University provides this service at no cost to our students.
 
Q: What if I run out of Laundry Points?
A: If you go beyond two large loads per week, you will need to use Bison Bucks for laundry for the remainder of the semester.
 
Q: Can I wash my friend’s laundry using my laundry points?
A: As a resident student, you are provided a set amount of laundry points for your use. It is not intended for non-residents.
 
Q: What if a machine is not working?
A:  Please call 1-800-927-9274 if any washer or dryer is not operating. There is also a service request website available here .
 
Q: What if my card doesn’t work?
A: If you are a resident, contact the Bison One Card office via email at onecard@howard.edu for assistance.